Network Support Engineers play a vital role in maintaining an organization's technology. They do everything from resolving problems with monitors, keyboards, printers and mice, to installing, modifying, cleaning and repairing computer hardware and software. Due to the wide range of skills required, a variety of skills and technologies fall under this umbrella. A candidate will generally be expected to be a "jack-of-all-trades". There is normally scope for involvement in all kinds of ancillary development projects and many employers will support further study towards additional relevant qualifications.

Most employers in the offshore world will look for a formal college or university education coupled with professional certification and a wide skill set. Whilst this is not a hard and fast rule, possessing a variety of the following qualifications will help a candidate secure his or her ideal offshore opportunity:

Certifications
Microsoft: MCP, MCSE, MCSA
UNIX: SCSA, SCNA
Cisco: CCNA. CCNP, CCDP, CCIE

Technologies
Networking: LAN/WAN, TCP/IP, DNS, VPN, SMTP, POP3, DHCP, WINS, Cisco
Security: Checkpoint FW, Nokia, McAfee, Norton, 3com

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